Time in the office providing an agent the opportunity to work with any walk-in or call-in prospects is commonly called:

The term commonly used to describe the time an agent spends in the office where they can interact with walk-in or call-in prospects is "floor time." This practice allows agents to be available and responsive to potential clients who may be visiting the office or reaching out by phone without an appointment. The concept of floor time emphasizes the idea of being present and accessible, maximizing the chances of converting inquiries into leads or transactions.

In contrast, desk time refers more broadly to time spent behind a desk, which may not specifically relate to engaging with prospects. Office hours indicate the general times an office is open, but it does not convey the focus on interaction with clients. An open house specifically refers to a scheduled event where a property for sale is open to the public, which is quite different from the concept of floor time that revolves around everyday availability for spontaneous inquiries.